Shipping & Delivery

Production Time

In Stock items will be shipped within 5-7 business days.

Made to Order items will be shipped within 14-30 business days.

Custom/ Bespoke items that are out of stock will be shipped within 6-10 weeks.

Studio Pick-up

Israeli customers have a choice of picking up the item(s) at our studio in Rishpon instead of having it shipped. Please note that studio hours are limited, and appointments must be made in advance.

 

Shipping information

Israel door to door with Israeli post/other carrier, depending on your location, delivered within 1-3 days.

International door to door shipping with DHL delivered within 3-7 days.

Once your order is dispatched, you will be sent a shipping reference or a tracking number, so you can track your parcel independently.

If you have a specific date due time, please contact us prior to placing your order, to see whether this is possible. We always do our absolute best to make this possible for our customers. 

Please note that delivery times are only estimated, and the actual delivery date is dependent on the carrier and may vary accordingly. On rare occasions, a delay by post, custom or special holidays, your order may be delayed. Please Also note that shipping charges are non-refundable, and we do not pay for shipping, duties or taxes on any items which are returned to us.

Your order will be shipped to the address provided by you at checkout.

We also ship to a third party. If you wish your item to be a gift, please contact us or note your request in the comment section.

Please note that It is under the buyer’s responsibility to pay for any costumes and import taxes, duties or vat that may apply. We cannot hold responsible for delays due to costumes.

All our shipments are fully insured.

 

Packaging

All products are packed in an elegant and labelled gift box and will be shipped in an unlabeled padded envelope/ box.